Technology4Business Ltd
Privacy Policy

Technology4Business Ltd (‘T4B’) respects your privacy and are committed to protecting your personal information.  T4B has established this Privacy Policy to inform individuals how T4B handles the collection, Use, disclosure and storage of personal information.

Personal Information

‘Personal Information’ is generally considered to be any information about an identified individual or that can be used (directly or indirectly) to identify and individual, for example, an individual’s name, e-mail address, phone number, online identifier, IP address or photo.  Information that has been anonymised, and from which no individual can be identified either directly or in combination with other data, is not personal information.

How this Privacy Policy Applies

This Privacy Policy applies to personal information T4B collects about you when you use the ‘Technology4Business.co.uk’ and associated websites, or otherwise interact with us.

This Privacy Policy does not apply to:

Websites, applications, products or services that are operated by companies other than T4B and may be accessed from our websites (such as YouTube, Twitter, Facebook, Instagram), or to business activities or practices of third parties, including our channel partners and resellers.  Please consult the Privacy Policies of those third parties for information about their privacy practices.

What type of information we have

T4B collects personal information that you provide to us directly, that we collect automatically when you access T4B’s websites, and that is provided to us by third parties or through publicly available sources.

Personal information you provide to us directly includes:

Contact Information: We collect contact information, such as your name, email address, company or organisation, job level and function, industry, telephone number and/or country when you fill out online forms, complete enquiry forms conferences, provide us with your business card, when we speak with you, or make a support enquiry.

Personal information collected when you access and use the T4B websites includes:

Cookie and Tracking Information.  Cookies are small data files that are stored on your computer or device by a website. T4B use cookies to learn about the use of our websites, and to allow you to access and use the T4B websites without re-entering your username and password.  You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit.  Your browser also provides you the option to delete the cookies from your computer or device at any time.  For more information about cookies, see our Cookie Policy.

Personal Information provided by third parties or publicly available resources includes:

• T4B channel partners and resellers. We collect information you or your organisation provides to a T4B channel partner or reseller in order to fulfil your organisation’s order for T4B products and services.
• Data Providers. From time to time, we may collect business contact information and contact lists from third party data providers, provided they have demonstrated compliance with applicable privacy and data protection laws.
• Social Media. We may collect contact information you provide to third party social media services and make publicly available (such as LinkedIn).

What we do with the information we have

T4B uses the personal information we collect for the following purposes:

• Fulfil your requests. We use your personal information to fulfil your requests for further information about our products and services, and to appropriately respond to support enquiries.
• Sales and Marketing. We use your personal information to provide you with information about our products and services that may be of interest to you; and to seek information about the use of our products and services, to better understand your needs and as an input to future product development or marketing activities.
• Products and Services. We use personal information to verify users’ identity for access to T4B resources, such as technical support and online training; and to communicate with our customers about their product subscriptions through emails, including notices regarding updates, support and administrative messages; to make it easier to use our websites (for instance, to allow you to access and use the T4B websites without re-entering your username and password).

We will also use your personal information for other purposes as legally required.  

Sharing your Personal Information

T4B does not sell, trade, or rent your personal identification information to others.

T4B may share your information as set out below.

Vendors and Service Providers. T4B may share your personal information with third party vendors and service providers who provide products and services that we use to operate out business and carry out the purposes listed above.  These include customer relationship management systems, website hosting, website analysis, and other contractors or consultants that work on our behalf.  Before sharing your personal information, we ensure that the third parties receiving the personal information have provided appropriate safeguards, and that your privacy rights are protected and preserved.

Software Providers. Where T4B is …………………………………………..

How we store your information

T4B takes reasonable steps to ensure the security of your personal information against loss, misuse and unauthorised disclosure. We have implemented policies, standardised procedures, training, and physical and logical access controls.

While we follow industry standards to protect your information, no electronic communication is ever completely secure. You share responsibility for protection of your personal information by keeping your username and password confidential and by changing passwords regularly.

T4B will notify affected parties of any security incident involving personal information in accordance with T4B’s Security Incident Response Plan and applicable legal and regulatory requirements.

We keep personal information for only as long as is necessary to achieve our stated purpose, or as required by applicable law, as set out below. After this period, we will delete or anonymise your data.

• User Account Information. We will retain your data for a period of 18 months after the expiry of the support contract, in the event that you or your organisation wish to re-activate the support contract.
• Marketing Contact Information. We will retain marketing information until you request that we do so. You may opt-out or unsubscribe from our mailing lists and marketing messages at any time by updating your e-mail preferences.

International Transfers

Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we share information of customers in the European Economic Area or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.

Legal Basis (for EU Individuals)

If you are an individual in the European Union (EU) or the European Economic Area (EEA), the lawful basis for collecting and using your personal information is consent, where you have given consent, or our legitimate interests (which are not overridden by your data protection interests), such as operating our business, understanding and improving our products, direct marketing relating to our products and services, hosting events, communicating with our customers and their users about our products, services, events or related resources, improving our websites and protecting our legal rights and interests. Where consent is the legal basis, you may withdraw that consent at any time. Where we are using your personal information for our legitimate interests, you have the right to object to that use. See below under ‘Your data protection rights’ for how to withdraw consent or object.  If you have any questions about the lawful basis on which we collect and use your personal data, please contact us.

Your Data Protection Rights

Under data protection law, you have certain rights regarding your personal information, including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Enquiries@Tech4Bus.co.uk. Telephone +44 7546 788577 if you wish to make a request.

How to complain

Individuals have the right to complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Contact Us:

If you have any questions or concerns about our Privacy Policy and privacy matters, you may contact is at:

Name: Neil Macdonald

Phone Number: +44 7546 788544

E-mail:NMacdonald@Tech4Bus.co.uk